1. Privacy at a Glance
General Notes
The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is all data with which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.
Data Collection on This Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the imprint of this website.
How do we collect your data?
Your data is collected partly by you providing it to us. This could, for example, be data you enter into a contact form.
Other data is automatically collected or consented by you when visiting the website through our IT systems. These are mainly technical data (e.g., internet browser, operating system, or time of the page view). The collection of this data occurs automatically as soon as you enter this website.
What do we use your data for?
Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right at any time to obtain free information about the origin, recipient, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. Moreover, under certain circumstances, you have the right to demand the restriction of the processing of your personal data. Furthermore, you have the right to complain to the competent supervisory authority. For this purpose, as well as for further questions on the subject of data protection, you can always contact us at the address given in the imprint.
Analysis Tools and Third-Party Tools
When visiting this website, your surfing behavior can be statistically evaluated. This is primarily done with analysis programs. Detailed information about these analysis programs can be found in the following privacy policy.
2. Hosting and Content Delivery Networks (CDN)
External Hosting
This website is hosted by an external service provider (host). The personal data collected on this website is stored on the host's servers. This may particularly involve IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses, and other data generated via a website. The use of the host is for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast, and efficient provision of our online services by a professional provider (Art. 6 para. 1 lit. f GDPR). Our host will only process your data to the extent necessary to fulfill its service obligations and to follow our instructions with respect to these data. We use the following host:
webgo GmbH
Wandsbeker Zollstr. 95
22041 Hamburg
Germany
Conclusion of a Contract for Order Processing
To ensure processing in compliance with data protection regulations, we have concluded a contract for order processing with our host.
Google Cloud CDN
We use the Content Delivery Network Google Cloud CDN. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. Google offers a globally distributed content delivery network. This technically directs the information transfer between your browser and our website through Google's network. This allows us to increase the global accessibility and performance of our website. The use of Google Cloud CDN is based on our legitimate interest in the most error-free and secure provision of our web offer (Art. 6 para. 1 lit. f GDPR). Further information about Google Cloud CDN can be found here: https://cloud.google.com/cdn/docs/overview?hl=de.
Conclusion of a Contract for Order Processing
To ensure processing in compliance with data protection regulations, we have concluded a contract for order processing with Google for the use of Google Cloudflare CDN.
3. General Notes and Mandatory Information
Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. When you use this website, various personal data are collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens. We would like to point out that data transmission over the Internet (e.g., communication by email) can have security gaps. A complete protection of data against access by third parties is not possible.
Notice to the Responsible Party
The responsible party for data processing on this website is:
PITCHSIDE GmbH
Hemmstraße 118
28215 Bremen
Phone: +49 421 33656574
Email: hello@pitchside.de
The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).
Duration of Storage
Unless a more specific storage period is mentioned within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the deletion will occur after these reasons no longer apply.
Notice on Data Transfer to the USA
Among others, tools from companies based in the USA are integrated on our website. When these tools are active, your personal data may be transferred to the US servers of the respective companies. We would like to point out that the USA is not a secure third country in the terms of EU data protection law. US companies are obliged to hand over personal data to security authorities without you as the person concerned being able to take legal action against this. It cannot be excluded that US authorities (e.g., intelligence services) process, evaluate and permanently store your data on US servers for monitoring purposes. We have no influence on these processing activities.
Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to Object to Data Collection in Special Cases and Direct Advertising (Art. 21 GDPR)
If the data processing is based on Art. 6 para. 1 lit. E or F GDPR, you have the right at any time to object to the processing of your personal data for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or the processing is for the establishment, exercise, or defense of legal claims (objection according to Art. 21 para. 1 GDPR). If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is related to such direct advertising. If you object, your personal data will subsequently no longer be used for direct advertising purposes (objection according to Art. 21 para. 2 GDPR).
Right to Complain to the Competent Supervisory Authority
In the event of violations of the GDPR, data subjects have a right of appeal to a supervisory authority, particularly in the member state of their habitual residence, place of work, or place of the alleged violation. This right of appeal is without
4. Data Collection on This Website
Cookies
Our web pages use so-called "Cookies." Cookies are small text files that do no harm to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain on your device until you delete them yourself or an automatic deletion occurs by your web browser. In some cases, cookies from third-party companies may also be stored on your device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g., cookies for processing payment services). Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or displaying videos). Other cookies are used to evaluate user behavior or display advertising. Cookies that are necessary for the execution of the electronic communication process (necessary cookies) or to provide certain functions desired by you (functional cookies, e.g., for the shopping cart function) or to optimize the website (e.g., cookies for measuring web audience) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If consent to store cookies has been requested, the storage of the relevant cookies takes place exclusively based on this consent (Art. 6 para. 1 lit. a GDPR); the consent can be revoked at any time. You can set your browser to inform you about the setting of cookies and allow cookies only on a case-by-case basis, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website. Insofar as cookies from third-party companies or for analysis purposes are used, we will inform you separately within the framework of this privacy policy and, if necessary, ask for consent.
Server Log Files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Hostname of the accessing computer
- Time of the server request
- IP address
These data will not be merged with other data sources. The collection of this data is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – for this, the server log files must be recorded.
Contact Form
When you send us inquiries via the contact form, your details from the inquiry form including the contact details you provided there will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this information without your consent. The processing of these data is based on Art. 6 para. 1 lit. b GDPR if your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries directed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested. The data entered in the contact form will remain with us until you ask us to delete it, revoke your consent for storage, or the purpose for the data storage lapses (e.g., after your inquiry has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.
Inquiry by Email, Phone, or Fax
If you contact us by email, phone, or fax, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of processing your request. We do not pass on this information without your consent. The processing of these data is based on Art. 6 para. 1 lit. b GDPR if your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries directed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested. The data sent to us via contact inquiries will remain with us until you ask us to delete it, revoke your consent for storage, or the purpose for the data storage lapses (e.g., after your inquiry has been processed). Mandatory statutory provisions – in particular legal retention periods – remain unaffected.
Communication via WhatsApp
For communication with our customers and other third parties, we use the instant messaging service WhatsApp among others. The provider is WhatsApp Inc., 1601 Willow Road, Menlo Park, California 94025, USA. The communication is carried out via end-to-end encryption (peer-to-peer), preventing WhatsApp or other third parties from accessing the communication content. However, WhatsApp does have access to metadata that is generated during the communication process (e.g., sender, recipient, and time). We also note that according to WhatsApp's own statements, it shares personal data of its users with its US-based parent company Facebook. More details on data processing can be found in WhatsApp's privacy policy at: https://www.whatsapp.com/legal/#privacy-policy. The use of WhatsApp is based on our legitimate interest in the fastest and most effective communication with customers, prospects, and other business and contractual partners (Art. 6 para. 1 S. 1 lit. f GDPR). If consent has been requested, data processing is carried out exclusively on the basis of this consent; this can be revoked at any time with effect for the future. The communication content exchanged between us and on WhatsApp will remain with us until you ask us to delete it, revoke your consent for storage, or the purpose for the data storage lapses (e.g., after your inquiry has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected. We use WhatsApp in the variant "WhatsApp Business". We have concluded a contract for order processing with WhatsApp.
5. Analysis Tools and Advertising
Google Analytics
This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics enables the website operator to analyze the behavior of
IP Anonymization
We have activated the IP anonymization function on this website. As a result, your IP address will be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area prior to transmission to the USA. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Browser Plugin
You can prevent Google from collecting and processing your data by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de. For more information on how Google Analytics handles user data, please see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.
Order Processing
We have entered into an order processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Demographic Characteristics with Google Analytics
This website uses the "demographic features" function of Google Analytics to be able to display suitable advertising to website visitors within the Google advertising network based on reports that contain statements about age, gender, and interests of site visitors. These data come from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time via the ad settings in your Google Account or generally forbid the collection of your data by Google Analytics as outlined in the section "Objection to Data Collection."
Data Retention
Data stored by Google at the user and event level, which are linked with cookies, user identifiers (e.g., User ID), or advertising IDs (e.g., DoubleClick cookies, Android advertising ID), are anonymized or deleted after 26 months. For more details, please see the following link: https://support.google.com/analytics/answer/7667196?hl=de
Google Remarketing
This website uses the features of Google Analytics Remarketing. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. Google Remarketing analyzes your user behavior on our website (e.g., clicking on certain products) to categorize you into specific advertising target groups and then to display suitable advertising messages to you when visiting other online offers (remarketing or retargeting). Furthermore, the advertising target groups created with Google Remarketing can be linked with Google's cross-device functions. This allows interest-based, personalized advertising messages, which have been adapted based on your previous usage and browsing behavior on one device (e.g., mobile phone), to also be displayed on another of your devices (e.g., tablet or PC). If you have a Google account, you can object to personalized advertising using the following link: https://www.google.com/settings/ads/onweb/. The use of Google Remarketing is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in marketing its products as effectively as possible. If the corresponding consent has been requested, processing occurs exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time. For further information and the privacy policy, please visit: https://policies.google.com/technologies/ads?hl=de.
Audience Targeting with Customer Match
For audience targeting, we use, among other things, the customer match feature of Google Remarketing. Here, we transmit certain customer data (e.g., email addresses) from our customer lists to Google. If the relevant customers are Google users and logged into their Google accounts, they are shown suitable advertising messages within the Google network (e.g., on YouTube, Gmail, or in the search engine).
Google Conversion Tracking
This website uses Google Conversion Tracking. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. With the help of Google Conversion Tracking, Google and we can recognize whether the user has performed certain actions. For example, we can evaluate how frequently certain buttons on our website were clicked and which products were viewed or purchased frequently. This information is used to create conversion statistics. We learn the total number of users who clicked on our ads and what actions they performed. We do not receive information that personally identifies users. Google itself uses cookies or comparable recognition technologies for identification. The use of Google Conversion Tracking is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its web offering and its advertising. If the appropriate consent was requested (e.g., consent for storing cookies), processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time. More information about Google Conversion Tracking can be found in Google's privacy policy: https://policies.google.com/privacy?hl=de.
Facebook Pixel
This website uses the Facebook visitor action pixel for conversion measurement. The service provider is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook, the data collected is also transferred to the USA and other third countries. This allows tracking of site visitors' behavior after they have been redirected to the provider's website by clicking on a Facebook ad. This can evaluate the effectiveness of Facebook ads for statistical and market research purposes and optimize future advertising measures. The data collected is anonymous to us as the website operator; we cannot draw conclusions about the identity of the users. However, the data is stored and processed by Facebook, so a connection to the respective user profile is possible, and Facebook can use the data for its own advertising purposes, according to Facebook's data usage policy. This allows Facebook to enable the placement of ads on pages of Facebook as well as outside of it. We as the site operator have no influence over this use of data. The use of Facebook Pixel is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in effective advertising measures including social media. If the appropriate consent was requested (e.g., consent for storing cookies), processing occurs exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time. For further information on protecting your privacy, see Facebook's privacy policy: https://de-de.facebook.com/about/privacy/. You can also disable the "Custom Audiences" remarketing feature in the ad settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged in to Facebook. If you do not have a Facebook account, you can disable Facebook's usage-based advertising on the European Interactive Digital Advertising Alliance's website: http://www.youronlinechoices.com/de/praferenzmanagement/.
6. Newsletter
Newsletter Data
If you wish to receive the newsletter offered on the website, we require an email address from you as well as information that allows us to verify that you are the owner of the provided email address and agree to receive the newsletter. Additional data is not collected or is only collected on a voluntary basis. We use these data exclusively for sending the requested information and do not transmit it to third parties. The processing of the data entered into the newsletter registration form is based solely on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to the storage of the data, the email address, and their use for sending the newsletter at any time, for example, via the "unsubscribe" link in the newsletter. The legality of the already completed data processing operations remains unaffected by the revocation. The data you provided for the purpose of receiving the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored by us for other purposes remains unaffected. After you are removed from the newsletter distribution list, your email address may be stored by us or the newsletter service provider in a blacklist to prevent future mailings. The data from the blacklist is used only for this purpose and is not merged with other data. This serves both your interest and our interest in complying with the legal requirements for sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). The storage in the blacklist is not time-limited. You can object to the storage if your interests outweigh our legitimate interest.
MailChimp
This website uses the services of MailChimp for sending newsletters. The provider is the Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA. MailChimp is a service used to organize and analyze the distribution of newsletters. When you provide data for the purpose of subscribing to our newsletter (e.g., your email address), it is stored on MailChimp's servers in the USA. With MailChimp, we are able to analyze our newsletter campaigns. When you open an email sent with MailChimp, a file included in the email (known as a web beacon) connects to MailChimp's servers in the USA. This allows us to determine if a newsletter message has been opened and which links, if any, were clicked. Additionally, technical information is collected (e.g., time of retrieval, IP address, browser type, and operating system). This information cannot be traced back to the individual newsletter recipient. It is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyses can be used to better tailor future newsletters to the interests of the recipients. If you do not want your data to be analyzed by MailChimp, you must unsubscribe from the newsletter. We provide a link for this purpose in every newsletter message. Furthermore, you can unsubscribe from the newsletter directly on the website. Data processing is based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation. The data provided by you for the purpose of receiving the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored for other purposes by us remains unaffected. After you are removed from the newsletter distribution list, your email address may be stored by us or the newsletter service provider in a blacklist to prevent future mailings. The data from the blacklist is used only for this purpose and is not merged with other data. This serves both your interest and our interest in complying with the legal requirements for sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). The storage in the blacklist is not time-limited. You can object to the storage if your interests outweigh our legitimate interest. For more information, please refer to MailChimp's privacy policy at: https://mailchimp.com/legal/terms/.
Conclusion of a Data-Processing Agreement
We have concluded a so-called "Data-Processing Agreement" with MailChimp, in which we oblige MailChimp to protect the data of our customers and not to disclose it to third parties.
7. Plugins and Tools
Google Web Fonts
This page uses so-called Web Fonts provided by Google for the uniform representation of fonts. When you call up a page, your browser loads the required Web Fonts into your browser cache to display texts and fonts correctly. For this purpose, the browser you are using must connect to Google's servers. As a result, Google becomes aware that our website was accessed via your IP address. The use of Google Web Fonts is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the uniform presentation of the typeface on his website. If the appropriate consent was requested (e.g., consent to store cookies), processing occurs exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time. If your browser does not support Web Fonts, a standard font from your computer will be used. Further information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de.
Google Maps
This page uses the map service Google Maps. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. To use the features of Google Maps, it is necessary to store your IP address. This information is generally transmitted to a server of Google in the USA and stored there. The provider of this page has no influence on this data transmission. The use of Google Maps is in the interest of an appealing presentation of our online offers and easy findability of the places indicated by us on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If the appropriate consent was requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time. More information on the handling of user data can be found in Google's privacy policy: https://policies.google.com/privacy?hl=de.
Google reCAPTCHA
We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on this website. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. reCAPTCHA is used to check whether data entry on this website (e.g., in a contact form) is done by a human or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For analysis, reCAPTCHA evaluates various information (e.g., IP address, duration of the visitor's stay on the website, or mouse movements made by the user). The data collected during the analysis are forwarded to Google. The reCAPTCHA analyses take place completely in the background. Website visitors are not advised that an analysis is taking place. The storage and analysis of the data are based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its web offers from abusive automated spying and from SPAM. If the appropriate consent was requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time. For more information on Google reCAPTCHA, please refer to Google's privacy policy and terms of use at the following links: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.